Justia U.S. 7th Circuit Court of Appeals Opinion Summaries

Articles Posted in Consumer Law
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Bravo sued Midland for violations of the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692. Midland agreed to forgive two of Bravo’s debts (GE/Lowe’s and Citibank/Sears) as part of a settlement agreement. Philipps, an attorney who specializes in consumer litigation, represented Bravo. After the settlement, Midland sent two letters addressed to Bravo at Philipps' office. The letters were received at Philipps’ business office and were basically identical. One requested the payment of the GE/Lowe’s account and the other requested the payment of the Citibank/Sears account. Philipps did not forward the correspondence to his client, but opened and reviewed the content of the letters. Bravo filed another claim, asserting that the letters violated sections 1692c,e of the FDCPA which prohibit contact with a consumer regarding debts once the consumer notifies the debt collector that she is represented by counsel, prohibit a debt collector from continuing to communicate a demand for payment to a consumer once the consumer has refused to pay, and prohibit false and misleading statements. The Seventh Circuit affirmed dismissal. The letters were not continued communication to a consumer and would not have deceived a competent attorney who was aware that the debts had been resolved. View "Bravo v. Midland Credit Mgmt., Inc" on Justia Law

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In 2011, Nationwide Credit Corporation, a debt-collection agency - telephoned Gregory Leeb about an unpaid medical bill. Leeb mailed and faxed a letter to Nationwide disputing the debt. A few days later, Nationwide sent Leeb a letter asking him to provide additional information and instructing him to detach the upper portion of the letter and “return with payment.” The bottom portion stated that the communication was “from a debt collector attempted to collect a debt.” Leeb sued, arguing that Nationwide violated the Fair Debt Collection Practices Act (FDCPA) - which required Nationwide to “cease collection” until it verified the debt - by sending the letter. The district court granted summary judgment in favor of Leeb. The Seventh Circuit affirmed, holding (1) Nationwide’s letter, objectively viewed, was an attempt to collect the debt; and (2) Nationwide’s violation was not excused under FDCPA’s “bona fide error” provision. View "Leeb v. Nationwide Credit Corp." on Justia Law

Posted in: Consumer Law
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Brown filed a class action complaint, alleging that she contacted Defender by telephone in response to its advertisement for a home security system; that, during several calls, she provided Defender with personal information; and that Defender recorded those calls without her permission and without notifying her of the recording. Brown claimed violations of California Penal Code 632, which prohibits the recording of confidential telephone communications without the consent of all parties. Defender owned a commercial general liability insurance policy issued by First Mercury, covering “personal injury” and “advertising injury.” In a separate definitions section, the policy defined both “advertising injuries” and “personal injuries” as those “arising out of … [o]ral or written publication of material that violates a person’s right of privacy.” The parties eventually reached a settlement. Defender provided First Mercury with timely notice of the Brown suit. First Mercury denied coverage and refused to defend. The Seventh Circuit affirmed dismissal of Defender’s suit against First Mercury. Defender’s Policy requires “publication,” which was neither alleged nor proven. View "Defender Sec. Co. v. First Mercury Ins. Co." on Justia Law

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Bible defaulted on a loan under the Federal Family Education Loan Program, but entered into a rehabilitation agreement. She remains current on her reduced payments, but a guaranty agency assessed $4,500 in collection costs. Bible’s loan terms were governed by a Stafford Loan Master Promissory Note (MPN), approved by the Department of Education, incorporating the Higher Education Act, and providing for “reasonable collection fees and costs” in default, as defined by regulations promulgated under the Act. Bible sued, alleging breach of contract and violation of the Racketeer Influenced and Corrupt Organizations Act, 18 U.S.C. 1961, arguing that federal regulations prohibit assessment of collection costs and that the guaranty agency committed mail fraud and wire fraud in assessing collection costs despite its representations that her “current collection cost balance” and “current other charges” were zero. The court dismissed, finding both claims “preempted” by the Higher Education Act, which permits collection costs and that Bible had not shown “a scheme to defraud; commission of an act with intent to defraud; or the use of mails or interstate wires in furtherance of a fraudulent scheme.” The Seventh Circuit reversed. The contract claim does not conflict with federal law. The Secretary of Education interprets the regulations to provide that a guaranty agency may not impose collection costs on a borrower who is in default for the first time and has complied with an alternative repayment agreement. Bible’s RICO claim is not preempted. View "Bible v. United Student Aid Funds, Inc." on Justia Law

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Burglars stole four desktop computers from Advocate Health and Hospitals Corporation’s Illinois administrative offices. The computers contained unencrypted private data relating to approximately four million Advocate patients. Six of those patients brought a putative class action alleging that Advocate did too little to safeguard their information, asserting claims for willful and negligent violations of the Fair Credit Reporting Act, 15 U.S.C. 1681. The district court dismissed the FCRA claims for failure to state a claim. It also found that four of the plaintiffs lacked standing to sue because their injuries were too speculative; the thieves had stolen their information but had not yet misused it. The Seventh Circuit affirmed. Using information internally does not count as “furnishing … to third parties,” so the Act’s reasonable‐procedures provision did not apply, and the FCRA claims were properly dismissed. View "Tierney v. Advocate Health & Hosp. Corp." on Justia Law

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The plaintiff alleged consumer fraud by the seller of a dietary supplement, and the district court certified a plaintiff class of individuals “who purchased Instaflex within the applicable statute of limitations of the respective Class States for personal use until the date notice is disseminated,” under Rule 23(a) and (b)(3). The court rejected defendant’s argument that Rule 23(b)(3) implies a heightened ascertainability requirement. The Seventh Circuit affirmed, noting an implicit requirement under Rule 23 that a class must be defined clearly and that membership be defined by objective criteria rather than by, for example, a class member’s state of mind. In addressing this requirement, courts have sometimes used the term “ascertainability.” Class definitions fail this requirement when they were too vague or subjective, or when class membership was defined in terms of success on the merits (fail-safe classes). This class satisfied “ascertainability” View "Mullins v. Direct Digital, LLC" on Justia Law

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Bowman law firm filed suit in Hendricks County Indiana, to recover Bentrud’s credit card debt owed to Capital One. Months later, Bowman moved for summary judgment. Bentrud responded by invoking the arbitration provision in his credit card agreement. The state court granted Bentrud’s election of arbitration and stayed the case, allowing Bentrud 30 days to initiate arbitration. The American Arbitration Association declined to do the arbitration because Capital One had previously failed to comply with its policy regarding consumer claims. Bentrud failed to meet the 30-day deadline, so that the stay automatically dissolved. Bowman filed a second summary judgment motion. Although the state court granted an extension, Bentrud characterized that motion, as an unfair or unconscionable means of attempting to collect a debt, under the Fair Debt Collection Practices Act, 15 U.S.C. 1692f. Bentrud also claimed that the Annual Percentage Rate on his credit card debt was 13.9%, but when Bowman filed its state court complaint, it averred the applicable interest rate to be 10.65%. The Seventh Circuit affirmed judgment in favor of Bowman, noting that when Bowman filed a second summary judgment motion, it acted consistently with the state court order and that any interest rate violation would be attributable to Capital One, which was not a party. View "Bentrud v. Bowman, Heintz, Boscia & Vicia, P.C." on Justia Law

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From 2006-2011, NCO purchased consumers’ defaulted debt and referred collections to its sister corporation Financial, an Illinois-licensed debt collector, and to outside attorneys, who are exempt from the Illinois Collection Agency Act (ICAA), 225 ILCS 425/2.03(5). NCO avoided direct collection activities; did not communicate with debtors or credit-reporting agencies; and did not consider itself a ”collection agency” subject to the ICAA. Financial attempted to collect the debts and outside lawyers filed 2,749 lawsuits on NCO’s behalf. Illinois consumers whose debts NCO bought and referred to Financial or outside counsel, filed a class action, alleging that NCO engaged in unlicensed debt collection and that Financial violated the ICAA because it knew or should have known that NCO was an unlicensed debt collector. The district judge agreed that NCO was not a collection agency, relying in part on testimony from a lawyer in the Illinois Department of Financial and Professional Regulation, charged with enforcing the ICAA, that the Act did not apply to NCO until 2013, when it was amended to add a definition of “debt buyer.” The court entered judgment for the defendants. The Seventh Circuit reversed, noting a 2015 Illinois Supreme Court holding that a passive debt buyer “clearly qualifies as a ‘collection agency’ as defined in section 3 of the Act.” View "Hawthorne v. NCO Fin. Sys., Inc." on Justia Law

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In 2013, hackers attacked Neiman Marcus and stole the credit card numbers of its customers. In December 2013, the company learned that some of its customers had found fraudulent charges on their cards. On January 10, 2014, it publicly announced that the cyberattack had occurred and that between July 16 and October 30, 2013, and approximately 350,000 cards had been exposed to the hackers’ malware. Customers filed suit under the Class Action Fairness Act, 28 U.S.C. 1332(d). The district court dismissed, ruling that the individual plaintiffs and the class lacked Article III standing. The Seventh Circuit reversed, finding that the plaintiffs identified some particularized, concrete, redress able injuries, as a result of the data breach. View "Remijas v. Neiman Marcus Group, LLC" on Justia Law

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Fridman paid her mortgage electronically, using the online payment system on the website of her mortgage servicer, NYCB. By furnishing the required information and clicking on the required spot, she authorized NYCB to collect funds from her Bank of America account. Although Fridman filled out the form within the grace period allowed by her note, NYCB did not credit her payment for two business days, causing Fridman to incur a late fee. Fridman filed suit on behalf of herself and a putative class, alleging that NYCB’s practice of not crediting online payments on the day that the consumer authorizes them violates the Truth in Lending Act (TILA), 15 U.S.C. 1601. The district court granted NYCB summary judgment. The Seventh Circuit reversed. An electronic authorization for a mortgage payment entered on the mortgage servicer’s website is a “payment instrument or other means of payment.” TILA requires mortgage services to credit these authorizations when they “reach[] the mortgage servicer.” View "Fridman v. NYCB Mortgage Co. LLC" on Justia Law