Justia U.S. 7th Circuit Court of Appeals Opinion Summaries

The district court found that Spectrum violated the Consumer Product Safety Act, 15 U.S.C. 2064(b)(3), when its subsidiary failed to timely report to the government a potentially hazardous defect in its Black & Decker SpaceMaker coffeemaker. In 2009, there were multiple complaints that the plastic handle on the coffeemaker’s carafe had broken. In one instance, the handle's failure caused a consumer to suffer a burn from the hot coffee in the carafe. Spectrum ordered design changes, but continued to sell the product and did not file a section 15(b) report with the Commission until April 2012. The court entered a permanent injunction, requiring Spectrum to adhere to its newly-implemented CPSA compliance practices and to retain an independent consultant to recommend additional modifications to those practices. The Seventh Circuit affirmed, rejecting Spectrum’s argument that the late-reporting claim was barred by the statute of limitations and that the court abused its discretion in awarding permanent injunctive relief, including the requirement that it engage the expert. Spectrum’s failure to report constituted a continuing violation that did not end until Spectrum finally submitted a report; the statute of limitations did not begin to run until 2012. Given the gravity of its failures and the delay in compliance, the district court justifiably concluded that there was a reasonable likelihood that Spectrum might again commit similar violations in the future. View "United States v. Spectrum Brands, Inc." on Justia Law

Abdollahzadeh opened an MBNA credit-card account in 1998. He defaulted on the debt, making his last payment in August 2010. In June 2011 he attempted another payment that never cleared. In April 2013 MBNA sold his account to CACH, which referred Abdollahzadeh’s debt to Mandarich, a debt-collection law firm. CACH identified the later, unsuccessful payment attempt as the last payment on the account. Relying on this date, Mandarich sent Abdollahzadeh a collection letter in December 2015. Mandarich sued when it received no response. The state court dismissed the suit because the last payment to clear occurred outside of Illinois’s five-year statute of limitations. Abdollahzadeh sued Mandarich for attempting to collect a time-barred debt (Fair Debt Collection Practices Act, 15 U.S.C. 1692). The court granted Mandarich summary judgment, concluding that the violations were unintentional and occurred despite reasonable procedures aimed at avoiding untimely collection attempts. The Seventh Circuit affirmed, rejecting Abdollahzadeh’s arguments that Mandarich’s continuation of the collection action after it learned the true last-payment date created a factual dispute on the issue of intent; that the firm’s reliance on CACH’s representations about the last-payment date was an abdication of its duty to engage in meaningful review; and that the firm’s procedures for weeding out time-barred debts were insufficient to support the affirmative defense. The bona fide error defense doesn’t require independent verification and procedural perfection. Mandarich had procedures in place that were reasonably adapted to avoid late collection efforts. View "Abdollahzadeh v. Mandarich Law Group, LLP" on Justia Law

In 1996 Aldaco pleaded guilty to battery and received a sentence of six months’ supervision, a diversionary disposition under Illinois law. The court entered a finding of guilt and deferred proceedings. After Aldaco complied with the conditions of her supervision, the court dismissed the charge. Aldaco could have had the battery record expunged, but did not ask the court to do so. Nineteen years later Aldaco wished to rent an apartment. As part of one application process, she consented to a criminal background check, which the landlord outsourced to Yardi. Its report flagged her battery sentence and the landlord refused to rent to Aldaco. She protested to Yardi, falsely asserting that the battery record did not pertain to her. She did not inform Yardi that the reported length of her sentence was incorrect. Yardi reexamined its work and confirmed that the record pertained to Aldaco. Aldaco filed suit, contending that Yardi—as a consumer reporting agency—violated the Fair Credit Reporting Act when it disclosed her criminal history. The Act prohibits reporting agencies from disclosing any arrest record or other adverse items more than seven years old but permits them to report “records of convictions” no matter how old, 15 U.S.C. 1681c(a). The Act does not define the word “conviction.” The Seventh Circuit affirmed summary judgment for Yardi. Federal law controls; the word “convictions” encompasses pleas of guilt. View "Aldaco v. Rentgrow, Inc." on Justia Law

A Zestimate is an estimated value for real estate, generated on the Zillow website by applying a proprietary algorithm to public data, such as location, tax assessment, number of rooms, and recent selling prices. Zillow does not inspect the building nor adjust for whether a property is attractive or well-maintained. Zillow states that its median error (comparing a Zestimate with a later transaction price) is less than 6%. The Zestimate is off by more than 20% in about 15% of all sales. Zillow informs users that Zestimates may be inaccurate. Plaintiffs learned that the Zestimates for their parcels were below the amounts they hoped to realize. Zillow declined requests to either to increase the Zestimates or remove the properties from the database. Plaintiffs sued, citing the Illinois Real Estate Appraiser Licensing and Uniform Deceptive Trade Practices Acts. The Seventh Circuit affirmed dismissal. The plaintiffs lack a private right of action under the appraisal statute, which makes unlicensed appraisal a crime; an administrative agency may impose fines for unlicensed appraisal and issue cease-and-desist le\ers that can be enforced by injunctions. Illinois courts create a non-statutory private right of action “only in cases where the statute would be ineffective, as a practical ma\er, unless such action were implied.” Given the multiple means of enforcing the licensing act, and the penalties for noncompliance, a private action is not necessary. The Trade Practices Act deals with statements of fact, while Zestimates are opinions. View "Patel v. Zillow, Inc." on Justia Law

Rhone’s physical therapy provider (Institute), billed her $134 for each session. Insurance covered all but a $60 co-pay per session. Rhone did not remit her part of the bills. Institute turned to the Bureau for debt collection. After three years of collection efforts did not work, the Bureau reported to Equifax that Rhone owes nine debts of $60 each. Rhone contends that the Bureau had to report the aggregate debt of $540 rather than nine $60 debts. The district court found the at the Bureau made a “false representation” about “the character, amount, or legal status of any debt,” 15 U.S.C.1692e(2)(A) and imposed a $1,000 penalty. The Seventh Circuit reversed. The credit report was factually correct. The word “character” does not require aggregation of debts arising from multiple transactions with a single entity. The number of transactions between a debtor and a single merchant does not affect the genesis, nature, or priority of the debt and so does not concern its character. View "Rhone v. Medical Business Bureau, LLC" on Justia Law

O’Boyle claimed a debt-collection letter sent by RTR violated the Fair Debt Collection Practices Act by “overshadowing” the consumer’s rights under 15 U.S.C. 1692g(b) and failing to communicate the FDCPA rights effectively. The letter consisted of two sheets the validation notice is not on either side of the first sheet. The front of this sheet directs the reader to “the back of this page for additional important information” but that “additional important information” does not include the notice. Instead, the notice is at the second sheet’s front top. The Seventh Circuit affirmed the dismissal of O’Boyle’s claim. The FDCPA does not say a debt collector must put the validation notice on the first page of a letter. Nor does the FDCPA say the first page of a debt-collection letter must point to the validation notice if it is not on the first page. Nor does the FDCPA say a debt collector must tell a consumer the validation notice is important. Nor does the FDCPA say a debt collector may not tell a consumer that other information is important. View "O' Boyle v. Real Time Resolutions, Inc." on Justia Law

When Beaton’s laptop malfunctioned, he discovered SpeedyPC, which offered a diagnosis and a cure. Beaton took advantage of Speedy’s free trial, which warned that his device was in bad shape and encouraged him to purchase its software, The software failed to improve his laptop’s performance. Beaton filed a consumer class action, raising contract and tort theories. The district court certified a nationwide class and an Illinois subclass of software purchasers. The Seventh Circuit affirmed, rejecting Speedy’s argument that the class definitions and legal theories covered by the certification orders impermissibly differ from those outlined in the complaint by the narrowing of the class from everyone in the U.S. who had purchased SpeedyPC Pro, to individual persons (not entities) who downloaded the free trial and purchased the licensed software over a three‐year period. Speedy did not suffer “unfair surprise,” given that the “legal basis for liability is based on the same allegations” about the sale of worthless software. By not raising the argument before the district court, Speedy forfeited its assertion that Beaton is judicially estopped from seeking relief under the law of British Columbia, having initially argued for Illinois law. Class certification satisfied Rule 23(a); common questions of fact and law predominate and the amount of damages to which each plaintiff would be entitled is so small that no one would otherwise bring suit. Consumer class actions are a crucial deterrent against the proliferation of bogus products. View "Beaton v. SpeedyPC Software" on Justia Law

Duncan fell behind on her car payments, ARS repossessed the vehicle on behalf of the lender, Wells Fargo. Duncan had left some personal items in the car, and when she sought to retrieve them, ARS allegedly demanded $100. The Seventh Circuit affirmed the summary judgment rejection of her suit under the Fair Debt Collection Practices Act, 15 U.S.C. 1692f. The $100 charge was not a demand for loan repayment by Duncan, but rather an administrative property-retrieval fee that Wells Fargo had agreed to pay, Duncan was not able to back her allegation that ARS demanded the $100 fee of her with anything beyond her own testimony. ARS backed its contrary testimony with the Receipt for Redeeming Personal Property, which expressly established that Wells Fargo—not Duncan—would make the $100 payment. The same documentary evidence shows that the $100 handling fee was just an administrative expense, not a masked demand for a principal payment to Wells Fargo. View "Duncan v. Asset Recovery Specialists, Inc." on Justia Law

Plaintiff filed suit against GC Services, alleging violations of the Fair Debt Collections Practices Act (FDCPA). The Seventh Circuit affirmed the district court's denial of GC Services' motion to compel arbitration and held that the company waived any right to arbitrate. In this case, GC Services did not discover the existence of the arbitration agreement for eight months, and then the company did not notify the court or move to compel arbitration for another five months. Furthermore, none of the explanations offered for the delays were adequate, and GC Services' decision to litigate the merits of plaintiff's legal theory and request for class certification was inconsistent with a desire to arbitrate. View "Smith v. GC Services LP" on Justia Law

The definition of "consumer" under the Fair Debt Collection Practices Act includes consumers who have been alleged by debt collectors to owe debts that the consumers themselves contend they do not owe. The Seventh Circuit reversed the district court's dismissal of plaintiff's action against Main Street, alleging violations of the FDCPA and the Illinois Collection Agency Act. The court held that, based on the text of the FDCPA, plaintiff was a qualifying consumer under 15 U.S.C. 1692 where Main Street alleged that plaintiff owed debt and tried its case to the bench in small claims court, even if it failed to prove the claim. View "Loja v. Main Street Acquisition Corp." on Justia Law